Overview
As of December 23, 2024, workspace owner automatically gets admin access.
In this article, we'll cover how admins can:
- Remove users from a workspace
- Upgrade workspace members to admins
- Administer advanced changes to paid plans
How to Remove Users from a Workspace
When you go to the Team area of your settings page, you will see a list of workspace owners.
From there, you will see who has what role (member or admin).
If you are an admin, you will be able to click the three-dots next to a workspace members' role. When you click it, you will have the option to "reactive this member). This will remove the user from the workspace and all access to the workspace.
How to Upgrade Workspace Members to Admins
In the above screenshot, you will see that "convert to admin" is an option when you are in the Team area of your settings page.
If you are an admin (which all workspace owners are by default), you will have an option to upgrade members when you click the three-dots next to their role. Choose the "convert to admin" to do just that.
You will also be able to downgrade admins by following these steps.
Advanced Changes to Paid Plans Admins Can Do
All users (members and admins) can perform the following changes to paid plans:
- purchase a paid plan and receive that entitlement after Stripe confirms payment.
- increase license counts to existing paid plans
- upgrade from a lower tier plan to a higher tier plan e.g. Starter → Team
However, admins can also:
- decrease license counts in existing paid plans
- downgrade from a higher tier plan to a lower tier e.g. Team → Starter
- change billing cadence
To get more information on how to do these tasks, review the article: How to Update Subscription Plans